Meet Rosie, a Hospice Nurse at Dove House. Rosie works with many other nurses on the Wilberforce Inpatient Unit, caring for patients who come to the hospice for respite care, pain & symptom control and terminal care.
“I started at Dove House as a Volunteer Care Assistant when I was 17 after I decided I no longer wanted to be a teacher. I knew I still wanted to help people, but wasn’t quite sure in which way. My mum suggested I tried out volunteering at the hospice, and after a shift on the unit I knew straight away that I wanted to be a nurse.”
“During my training, I continued to work evenings at the hospice. The staff were great; they were my mentors who guided me. They even wrote a reference in support of my application for nurse training.”
“When I was 18 I became a Bank Care Assistant at the hospice, which allowed me to continue to help. As my training progressed I went on placements but kept comparing these placements with my time at Dove House - I knew I wanted to come back. While on my placement in Oncology, I tried to work with the patients as I do at the hospice but it wasn’t physically possible.”
“After my nurse training was completed, I heard that the hospice was looking for more nurses to join the team and so I applied. When the Senior Sister called me to say I had got the job, I cried! I couldn’t believe it.”
“When I walked in on my first day as a Dove House nurse, it was like coming home. I felt so at ease and everyone was so supportive. I’m so happy to be here - it’s such a happy place to work.”
“Although there are very sad times, especially when you’ve made stronger connections with some patients and families, it’s a real honour to work here and support patients. Even the little things, like taking time to hold a patient's hand, brush their hair or sit and colour with the small child of a patient and make hot chocolate for them is such a privilege. It really is patient-centred care here.”
“My friends moan about their jobs but I wake up and love to come to work. It can be hard and emotional but it is so rewarding sharing last days with patients and their families in a way they want. They really do welcome us into their family.”
“When people ask me about Dove House, I tell them that everyone at the hospice genuinely cares and wants to be there. The clinical teams make time for their patients and get to know them and their family, providing individual tailored care. Dove House is a home away from home, a happy place although sad things do happen. Some patients and families can be reluctant to come to the hospice at first, but when they do visit they see other patients receiving quality care. They see that it is such a nice place to be that they don’t want to leave, and often ask if they can book in another stay.”
“I would like to thank everyone who supports the hospice financially as it helps me and my colleagues massively in being able to provide the care available.”
Rosie feels privileged to be part of the hospice team and hopes she will still be here in 10 years’ time. She can’t imagine being anywhere else!